Mission
The Office of Student Services provides educational, personal, and professional support to promote student development and success. The Office of Student Services, in collaboration with other staff and faculty, enhances the mission of the University by providing an inclusive campus community, promoting leadership opportunities, and facilitating civic engagement through volunteer opportunities, clubs, and organizations. The programming and resources are designed to enhance the University’s commitment to competency-based learning.
Orientation
All first-time students are required to participate in a short self-paced online orientation session. The orientation provides the student an opportunity to become familiar with the University’s technology services, academic support services, course structure and a general overview of the Online Bachelor’s Degree Program.
Student Parking
ParkUP Harrisburg (parkHarrisburg.com) operates the parking facilities in Harrisburg. Prices vary by facility. Check the website for specifics.
Health and Personal Counseling Services
Medical services are not provided on campus. A full-service hospital is located three city blocks from the University. Referral contact information for a student requiring health care assistance or personal counseling services can be obtained from the Office of Student Services.
Mental health counseling is provided by the Counseling Center. Call 717-901-5100 x0253 to schedule an appointment or make a referral. Contact Campus Security 717-901-5180 or Dial 9-1-1 in the event of an emergency.
Disability Support Services
Harrisburg University of Science and Technology welcomes diversity among its students and, in accordance to the Americans with Disabilities Act of 1990, seeks to provide reasonable and effective support services.
The Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 prohibit discrimination on the basis of disability and require the University to make reasonable accommodations for those otherwise qualified individuals with a disability who request accommodations. A reasonable academic accommodation is a modification or adjustment that allows an individual to gain equal access and have equal opportunity to participate in the University’s courses, services, activities, and use of the facilities. The University is not obligated to provide an accommodation that requires a substantial change in the curriculum or alteration of any essential elements or functions of a program.
The applicant must provide recent documentation (within 3 years) of any disability that may affect learning to ensure that appropriate accommodations are considered. The documentation must be certified by a licensed professional in that field and include a specific diagnosis indicating the severity, a description of how the disability substantially impacts the student, and any suggested accommodation. A student may apply for an accommodation prior to admission with the requested documentation.
Academic Success
Academic Advising - Academic advising can be a critical component in educational progress. An advisor who is a faculty member in the program of study in which the student is enrolled is assigned to each undergraduate student. The faculty advisor guides the student to explore academic goals and assists in course selection for the academic program. The Office of Student Services supports the faculty role in advising; in addition, it also supports the student to access resources and develop strategies when nonacademic factors affect a student’s ability to achieve.
Tutoring Program - A student may request the assistance of a tutor to supplement course instruction. Contact the Academic Advisor for assistance. The tutor usually meets individually with the student, or may be available to answer questions via email, Moodle, or other means. A tutor may be requested by contacting the Office of Student Services. Additionally, group tutoring sessions are sometimes available; the student can attend without appointment. A student who is interested in becoming a tutor should contact the Office of Student Services. For more information, contact tutoring@HarrisburgU.edu.
On-line Tutoring - Smarthinking™ is an online tutoring service that is free to the student. A student may submit an essay to a professional tutor for review or feedback, in advance of a deadline, and receive a timely response. For more information, contact
tutoring@HarrisburgU.edu or contact the HU Academic Advisor.
Technology Literacy Program - Technology literacy tutorials at www.Lynda.com are available to a student if technology skill improvement is needed. This site is accessed directly through Moodle, the University’s course management system.
Textbook Services
Textbooks are made available at the time of registration for student purchase through the services of MBS Direct, which has an online store at http://bookstore.mbsdirect.net/harrisburgu.htm for new and used textbook purchase or rentals. A complete textbook listing is available on the course Moodle site. Textbooks and other supplies (if specified for a course) must be obtained by the student approximately two weeks prior to the session.
Additional online textbook purchase and rental options are available through companies such as Amazon.com and Chegg.com. Book retailers carry a small selection of texts but also have the ability to process online textbooks orders.
University Library
The mission of the library is to enhance learning in all academic programs and to support student development in all University competencies, especially information literacy skills to find, evaluate, and use information. Library services include:
- collaboration between the University Librarians and faculty to integrate information literacy skill development and use of library resources into the curriculum;
- access to a wide range of information sources selected to enhance course-based and independent learning, such as:
- online databases of full-text articles from newspapers, magazines, and scholarly journals;
- streaming multimedia such as documentaries and feature films;
- electronic books; and
- a self-service library located in the Learning Commons offering printed books, games, newspapers, and periodicals;
- research guidance for a student by phone, chat, e-mail, or in person;
- partnership with other regional libraries to provide access to their information sources, free of charge to our students and faculty; and
- group study rooms; these rooms may be reserved in advance through the University Librarian.
For more information including reporting of lost or damaged items, and replacement charges see the Student Handbook..
For more information, visit the library’s website at http://library.harrisburgu.edu. Electronic content is available on the website 24 hours a day from on- or off-campus. Off-campus use requires authentication with a valid University network ID and password.
Technology Services
Information Technology Services is responsible for connecting students, faculty, and staff to technology resources in support of the University’s mission. Technology services include:
- a robust and reliable infrastructure to enable excellence in learning;
- a required laptop program and an entirely wireless campus to facilitate mobile computing and access to content;
- high-end classroom technologies to enhance interactivity and the capture and distribution of classroom content;
- access to enterprise software applications such as our course management system;
- MyHU; Office365 email and productivity suite; and many other course-related software programs;
- the Harrisburg University Campus Card services, which enables building access, pay-for-print, and book checkout from the library while serving primarily as the official university identification; and,
- training, orientation, and support for all university technology services.
For more information, contact Helpdesk at Helpdesk@HarrisburgU.edu.
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