Overview
The Office of Student Services provides educational, personal, and professional support to promote student development and success. The Office of Student Services, in collaboration with other staff and faculty, enhances the mission of the University by providing an inclusive campus community, promoting leadership opportunities and providing resources and programming to facilitate academic success.
Student Life
Housing and Residence Life
There are a variety of housing options available through HU and HU affiliated housing partners for the Harrisburg location. These facilities vary from the more traditional college-style apartment setting with shared living space to the more independent, fully furnished high-rise apartment. These facilities are within a few blocks of the University. The Office of Student Services can assist the student to find optional housing, if necessary, via housing@my.harrisburgu.edu.
Student Activities
Student activities promote and enhance leadership, involvement, and engagement with the campus community. The student can create, attend, and lead programs or clubs of specific interest with assistance and guidance of the Office of Student Services.
Student Government Association (SGA)
The SGA serves as the liaison to various campus constituent groups and advocates for the student body. The SGA encourages the student to be more active in the community, to help maintain a positive image for relationships to grow within the community, and to give direction for programs or clubs to prosper.
Student Success
Academic Advising
Academic advising can be a critical component in academic progress. A Student Success Coordinator is assigned to each undergraduate student. The Student Success Coordinator guides the student to explore academic goals and assists in course selection for their academic progression. The Office of Student Services supports the faculty advisors’ role in academic advising; in addition, it also supports the student to access resources and develop strategies when non-academic factors impact a student’s ability to achieve. Individual student advising is provided throughout enrollment. This advising is focused on academic success strategies such as time management, study skills, career aptitude, decision making and goal setting.
New Student Orientation and First-Year Experience
New Student Orientation and Welcome Weekend provide the student an opportunity to become familiar with the University housing facilities; technology services; academic support services; policies; and local entertainment, food, and transportation options. Most importantly, these programs provide the opportunity to meet other new students and other members of the University community.
New Student Orientation begins with enrollment in our Student Orientation Portal through HU’s learning technology, Canvas. The student learns about the resources available, technology requirements, and what it means to be a part of the HU community. Following this, the student is invited to attend an on-campus orientation day to meet with student support services and complete any outstanding new student tasks.
The weekend before classes begin, students are invited to Welcome Weekend which provides students the opportunity to engage with the incoming class of new students through various activities. Activities include acclimating to the campus and surrounding area, discovering student resources, and learning the tools to be prepared for the upcoming semester. This is also when students will meet their Connection Leaders, peers who will help them acclimate into the HU community through their first year.
The first-time undergraduate student is enrolled in many of the same courses as other first-year students in the initial academic year. This creates a learning community in which the student develops a bond with other students and faculty. Additionally, the student obtains the necessary foundational skills needed for academic achievement in the program. The first-year seminar, EXPL 100 - Cornerstone is designed to help the student transition to the University setting and to provide resources and guidance on how to responsibly manage all the major components of university life.
HU Peer Tutoring Program
A student may request the assistance of a tutor to supplement classroom instruction. The tutor usually meets individually with the student either in person or virtually. Students may request HU Peer Tutors by selecting the Brainfuse platform on their Canvas dashboard or by contacting the Office of Student Services, tutoring@harrisburgu.edu. Group tutoring sessions are sometimes available; the student can attend without an appointment. A student who is interested in becoming a tutor should contact the Office of Student Services. For more information, contact tutoring@HarrisburgU.edu.
On-line Tutoring
Brainfuse™ is an online tutoring service that is free to students. A student may submit an essay to a professional tutor for review or feedback, meet with an ESL specialist, review GRE or MCAT prep materials, or meet with a tutor. This site is accessed directly through Canvas, the University’s course management system.
Technology Literacy Program
Technology literacy tutorials at www.linkedinlearning.com are available to a student if technology skill improvement is needed.
Connection Leader and Mentoring Program
The Connection Leader program is a peer mentor program that aids in the successful transition of new students to collegiate life and expectations. First-year students are assigned a peer mentor who engage with the student in orientation, Welcome Weekend and throughout the student’s first-year at HU. Peer mentors are returning students who serve as leaders and mentors by guiding a group of new students. Selection of peer mentor candidates is completed during spring semester for the fall semester of the following academic year.
Health and Mental Health Services
Health Services
Medical services are not provided on any campus location. Local medical facilities are listed on the Student Services SharePoint site: https://myharrisburgu.sharepoint.com/sites/StudentServices/SitePages/Resources.aspx
Mental Health Services
Counseling Center services include consultation, crisis intervention, workshops, support groups, connecting students to resources on and off campus, and providing information on mental health-related topics. Free, confidential individual therapy for eligible students is also available Monday-Friday on-site at the Harrisburg campus or virtually, by appointment only. The Counseling Center emphasizes a short-term counseling focus to help students reach their educational goals and work to remove barriers to this process. Counselors can also provide referrals to local or additional resources for students residing outside of the Harrisburg area, or in need of services outside the scope of the counseling center. For more information or to schedule an appointment, students may contact counseling@harrisburgu.edu or call 717-901-5100 ext. 1727 during business hours. Additional information and resources are also available online at the Counseling Center SharePoint site at https://myharrisburgu.sharepoint.com/sites/SSCounseling.
HU also provides 24/7 support for all students through a Student Assistance Program offered by BHS. BHS provides in-the-moment support for students in crisis or referrals for various services such as mental health care, medical care, legal advice, and food assistance. The BHS website also has a list of valuable resources at https://portal.bhsonline.com (Username: HarrisburgU) For more information, go to the Student Services SharePoint site at https://myharrisburgu.sharepoint.com/sites/SSCounseling/Sitepages/counseling.aspx or call the 24/7 BHS support line at 800-327-2251.
Student Concerns and Complaints
The Office of Student Services offers guidance to the student when uncertainty exists about the appropriate process to address a topic, concern, or problem. A request for assistance may be submitted to obtain clarification of a policy or procedure. The request is then reviewed and a recommended course of action is provided in a timely manner. Students can email studentservices@harrisburgu.edu for more guidance.
Accessibility Support Services
Harrisburg University of Science and Technology welcomes diversity among its students and, in accordance to the Americans with Disabilities Act of 1990, seeks to provide reasonable and effective support services. The Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 prohibit discrimination on the basis of disability and require the University to make reasonable accommodations for those otherwise qualified individuals with a disability who request accommodations. The applicant must provide recent documentation from a medical provider (within 3 years) of any disability that may affect learning to ensure that appropriate accommodations are considered. Please reach out to ADA@harrisburgu.edu for questions regarding proper documentation as well as support services provided.
Textbook Services
A complete textbook listing is made available on the Harrisburg University bookstore (www.harrisburgubookstore.com) at the time of registration. Textbooks are made available for student purchase through the services of Ambassador, which has an online store for new and used textbook purchases or rentals. Textbooks and other supplies (if specified for a course) must be obtained by the student prior to the first day of class. Students are not required to purchase books from Ambassador.
University Library
The mission of the Harrisburg University Library is to support the University’s mission by enabling excellence in teaching and learning by providing robust access to information resources, integrating information literacy skills throughout the curriculum, and providing physical and virtual spaces for free intellectual curiosity, learning, collaboration, and knowledge sharing and creation. Library services include:
- collaboration between the librarians and faculty to integrate information literacy skill development and use of information resources into the curriculum;
- access to a wide range of information sources selected to enhance course-based and independent learning, such as:
- online databases of articles from newspapers, magazines, and scholarly journals;
- streaming media such as documentaries and video learning courses;
- electronic books; and
- a self-service library located in the Learning Commons offering physical-format books, games, and periodicals;
- research guidance for students by phone, e-mail, chat, or individual consultation;
- partnerships with other libraries to provide access to their information sources, free of charge to our students and faculty; and
- group study rooms which may be reserved in advance through a librarian.
For more information, including reporting of lost or damaged items and replacement charges see the Student Handbook.
For more information, visit the library’s website at http://library.harrisburgu.edu. Electronic content is available on the website 24 hours a day from on- or off-campus. Off-campus use requires authentication with valid University credentials.
Technology Services
Information Technology Services is responsible for connecting students, faculty, and staff to technology resources in support of the University’s mission. Technology services include:
- a robust and reliable infrastructure to enable excellence in learning;
- a required laptop program and an entirely wireless campus to facilitate mobile computing and access to content;
- high-end classroom technologies to enhance interactivity and the capture and distribution of classroom content;
- access to enterprise software applications such as our course management system;
- MyHU; Office365 email and productivity suite; and many other course-related software programs;
- the Harrisburg University Campus Card services, which enables building access, pay-for-print, and book checkout from the library while serving primarily as the official university identification; and,
- training, orientation, and support for all university technology services.
For more information, contact the OISHelp Support Portal at ithelp.harrisburgu.edu or 717.901.5177 with questions.
Career Services & Experiential Learning
Career Services and Experiential Learning at Harrisburg University aims to support the institution’s diverse community of learners by providing practical and professional experiences to foster careers in science, technology, and beyond. The office offers equitable access to experiential learning and career development opportunities for students and alumni of Harrisburg University by collaborating with faculty and industry partners, allowing students to gain valuable experience both inside and outside the classroom. To realize this commitment all Harrisburg University students - regardless of major - complete an internship or applied practice as well as two semester-long projects of at least 135 hours in their field. An internship and projects allow the student to apply classroom experiences to the workplace to real-world experiences and in projects, where students test ideas and develop competencies and skills. These requirements provide practical and applied experience with their program goals and learning objectives as they are implemented in the working world. Students collaborate with partners external to the University for their internship experiences and are highly encouraged to engage with external partners on their projects as well.
The student obtains career counseling from a variety of academic and professional advisors. Through a combination of advising and hands-on experiences, students engage in career development and program exploration. The following services are offered for enrolled students and alumni: career counseling, assessment inventories, career exploration, professional development resources, events and programs, graduate and professional school advising, mock interviews, and resume review. All these efforts are available to encourage the student to begin planning early for eventual entry into the workplace. The University partners with private sector and public sector employers and staffing agencies to provide support and resources for the student during a career search. For more information, contact CareerServices@HarrisburgU.edu.
Experiential Education Advising - The student should meet with their faculty academic advisor, student success coordinator, and the Office of Career Services & Experiential Learning each year for information about experiential programs. The student should also obtain a recommended sequence of experiences for the program of study selected.
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